Convenient Delivery Options Across Kenya
Havit Official Kenya Store offers comprehensive delivery solutions designed to meet your shopping needs. Whether you’re ordering electronics, home appliances, or daily essentials, we ensure your products reach you safely and on time through our trusted delivery network.
Delivery Schedule & Working Days
Operating Days: Monday to Saturday
Closed: Sundays and Public Holidays
Important Delivery Information:
- Orders placed late Saturday evening or on Sunday will be processed starting Monday
- Our customer service team will contact you on Monday to confirm dispatch details
- All deliveries are scheduled during business hours for maximum convenience
- Next-day delivery available for orders placed before 2 PM on weekdays
Return Policy
We want you to be completely satisfied with your purchase. Please read our return policy carefully:
Eligibility Requirements
- Returns must be initiated within 7 days of delivery
- Products must be in original condition with all packaging intact
- Factory seal must remain unbroken
- Original receipt or proof of purchase required
Defective Products
We stand behind the quality of our products. If you receive a defective item:
- Contact our customer service team immediately
- Provide order details and description of the defect
- We may request photos of the defective product
- Once approved, we’ll provide return instructions
Return Process
- Contact our customer service at +254113 883 902
- Include your order number and reason for return
- Wait for confirmation before shipping items back
- Wait for our directions
Refund Processing
- Refunds will be issued to the original payment method
- Processing time is typically 5-7 business days after we receive your return
- Shipping costs are non-refundable unless the return is due to our error
For any questions about our return policy, please contact our customer service team.